FAQ
Frequently asked questions
Quick answers to the things parents and carers ask most. If your question is not here, please get in touch.
What ages and levels do you cover?
We work with children aged 7 to 16, covering Key Stage 2, Key Stage 3, and GCSE (Key Stage 4).
Which subjects do you offer?
One-to-one tutoring in English and Maths, plus an IT and Coding Club and Art and Painting sessions. We also provide specialist SEN support.
Do you support children with Special Educational Needs?
Yes. Supporting children with SEN is a core part of what we do, including ASC, ADHD, speech and language needs, sensory and emotional regulation needs, and specific learning difficulties. We adapt every session to the individual child.
Are sessions in person or online?
We offer both. In-person tutoring is available across our local area, and online tutoring is available to families across the UK.
Where are you based and what areas do you cover?
We cover north-west London and the Barnet area, including Hendon, Finchley, Mill Hill and Golders Green, with online tutoring available more widely. See Areas Covered.
How long is a session?
Sessions are typically one hour, with a shorter 45-minute option for younger children or where it suits the child better.
Is there really a free trial?
Yes. The first session is free, with no obligation to continue, so you can see whether we are the right fit.
Are you DBS checked and qualified?
Yes. All tutors hold an Enhanced DBS certificate. The founder holds a BSc in Psychology and has completed safeguarding, first aid, sensory processing and other relevant training, with hands-on experience across primary and secondary settings.
How do payments work?
Tutoring is paid per session or in discounted blocks. There is no online payment in advance; we arrange payment once you decide to go ahead.
What is your cancellation policy?
We ask for at least 24 hours' notice to cancel or reschedule, otherwise the session is charged in full.
How do I get started?
Send an enquiry through the contact form and we will arrange your free trial.